Terms and Conditions for Airport Transfer Service
1. Booking and Payment:
- Booking: Bookings can be made online or through our designated contact channels.
- Payment: Full payment is required at the time of booking. We accept [list of accepted payment methods].
- Confirmation: Upon successful payment, a booking confirmation will be sent to the customer via email or SMS.
2. Transfer Services:
- Vehicle: We will provide a clean and well-maintained vehicle suitable for the number of passengers booked.
- Driver: Our drivers are experienced and professional.
- Luggage: Reasonable luggage allowance is included in the service. Excess baggage may incur additional charges.
- Waiting Time: We allow a [number] minute grace period for flight delays. Any waiting time exceeding this period may incur additional charges.
3. Passenger Responsibilities:
- Flight Details: The customer must provide accurate flight details (flight number, arrival/departure time, and airline) at the time of booking.
- Timely Arrival: The customer is responsible for arriving at the pickup location on time.
- Behavior: The customer agrees to behave respectfully towards the driver and other passengers.
4. Cancellation and Refunds:
- Cancellation: Cancellations must be made [number] hours in advance to avoid cancellation fees.
- Refunds: Refunds may be issued for cancellations made within the specified timeframe, subject to our cancellation policy.
- No-Shows: No refunds will be provided for no-shows.
5. Liability:
- Vehicle Damage: The customer is responsible for any damage caused to the vehicle.
- Personal Belongings: We are not liable for any loss or damage to personal belongings left in the vehicle.
- Delays: We cannot be held responsible for delays caused by factors beyond our control, such as traffic congestion or unforeseen circumstances.
6. Modifications:
- Modifications: Any modifications to the booking, such as changes to the pickup or drop-off location or time, must be made in advance.
7. Governing Law:
- Governing Law: These terms and conditions are governed by the laws of Ireland.